Bean Counting to Burnout

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I was listening to a story about healthcare in the US recently. This was an interview with Vivian Lee, the author of The Long Fix, which proposes some ways to improve the system under which I live. I thought it was a good interview, and I am looking forward to reading the book.

There was one stretch in the interview that caught my ear, and that was on the struggles of many modern doctors in the US to avoid burnout. A part of the reason for this is the amount of paperwork they must complete, which takes away from many of the reasons they got into practicing medicine.

I know that many people in IT professions work long hours. We have lots of deadlines to meet, on call responsibilities, and the pressures to ensure that our systems work well for customers and clients. We don't necessarily have the upside that doctors do, so working harder doesn't necessarily lead to more compensation.

On top of the work we do, there seem to be no shortage of meetings in many companies, though I don't hear too many complaints about paperwork. However, with the move to more OpEx and cloud services, I wonder if we will have to deal with more paperwork in the future, more reporting, and more accountability for the financial side of our departments.

I would like to think that we will continue to work with technology most of the time, and I hope that after this pandemic that most managers will cut down on meetings and start to trust more people to get work done without oversight. We certainly have enough of a risk of burnout without the added burden of unnecessary meetings and paperwork.

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