Andy Warren (11/27/2007)
Good write up and I agree there are lots of things users can do to help get their questions answered more effectively, and I do agree that there is a percentage looking for the free lunch! On the other hand though, it's easy to forget/not understand that people asking questions for the first time are often embarrassed at having to ask, afraid they are asking a stupid question, perhaps under time pressure at work, or even new to the business. Im not saying that they shouldn't be capable of clearly framing a question, but clear to them and clear to us might be some span apart, and I like that this article addresses the differences.
Thanks for the great response, Andy... and thanks for the great compliment.
Before I submitted the article, I asked a couple of folks what they thought... Many took the stance that Doug took further up in this thread... "Poor choice of subject. So many "Newbie needs help" and "help me" threads abound. I'd much rather see a topical subject. " And that was his first (Newbie) post on this forum!
I hope folks realize two things...
Even "Old Hands" at posting could learn a thing or two about how to ask questions/post data/etc to get quicker better answers. Phil Factor is correct... the very act of formulating the question and getting the right data to post will frequently lead to an answer because they're "thinking" about the problem!
The other thing people need to remember is that there will always be "newbies" that need a leg up. When I was a "newbie", the World Wide Web was still just a well paved on-ramp to a dirt road... didn't have great forums like SQL Server Central to go to. I've got a bit of a soft-spot for those who try and still need some help. Figured I'd post something to help them get better answers, quicker.