Technical support for SQL Server

• Ram

  Old Hand

  Points: 349

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  November 30, 2022 at 7:17 pm

  #4120274

  Hi,

  Do we have to pay for  opening a support ticket with Microsoft for technical issues.

  I am looking at things like Premier Support and Unified support on their site. Not sure how much they cost.

  Thanks, Ram.

• Jeff Moden

  SSC Guru

  Points: 1002178

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  November 30, 2022 at 9:41 pm

  #4120345

  Ram wrote:

  Hi,

  Do we have to pay for  opening a support ticket with Microsoft for technical issues.

  I am looking at things like Premier Support and Unified support on their site. Not sure how much they cost.

  Thanks, Ram.

  Why not talk with Microsoft about things like this?  It's their products and their prices and their rules.

  --Jeff Moden

  ---

  RBAR is pronounced "ree-bar" and is a "Modenism" for Row-By-Agonizing-Row.
  First step towards the paradigm shift of writing Set Based code:
  ________Stop thinking about what you want to do to a ROW... think, instead, of what you want to do to a COLUMN.

  Change is inevitable... Change for the better is not.
  

  ---

  Helpful Links:
  How to post code problems
  How to Post Performance Problems
  Create a Tally Function (fnTally)
  

• Grant Fritchey

  SSC Guru

  Points: 398098

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  December 1, 2022 at 11:25 am

  #4120585

  They will tell you right up front if you have to pay for anything, and what that cost is. Just go straight to the source.

  ----------------------------------------------------
  The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood... Theodore Roosevelt
  The Scary DBA Author of: SQL Server 2022 Query Performance Tuning, 6th Edition and SQL Server Execution Plans, 3rd Edition
  Product Evangelist for Red Gate Software