Technical support for SQL Server

  • Hi,

    Do we have to pay for  opening a support ticket with Microsoft for technical issues.

    I am looking at things like Premier Support and Unified support on their site. Not sure how much they cost.

    Thanks, Ram.

  • Ram wrote:

    Hi,

    Do we have to pay for  opening a support ticket with Microsoft for technical issues.

    I am looking at things like Premier Support and Unified support on their site. Not sure how much they cost.

    Thanks, Ram.

    Why not talk with Microsoft about things like this?  It's their products and their prices and their rules.

    --Jeff Moden


    RBAR is pronounced "ree-bar" and is a "Modenism" for Row-By-Agonizing-Row.
    First step towards the paradigm shift of writing Set Based code:
    ________Stop thinking about what you want to do to a ROW... think, instead, of what you want to do to a COLUMN.

    Change is inevitable... Change for the better is not.


    Helpful Links:
    How to post code problems
    How to Post Performance Problems
    Create a Tally Function (fnTally)

  • They will tell you right up front if you have to pay for anything, and what that cost is. Just go straight to the source.

    ----------------------------------------------------
    The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood... Theodore Roosevelt
    The Scary DBA
    Author of: SQL Server 2022 Query Performance Tuning, 6th Edition and SQL Server Execution Plans, 3rd Edition
    Product Evangelist for Red Gate Software

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