In other words, good quality costs less. Here it is, rediscovered.
Before working in IT for thirty years, I was a manufacturing quality control engineer (semiconductors). We spent many hours listening to lectures by Dr. W. Edwards Deming, after whom the Deming Prize is named. This prize is awarded by JUSE (Japanese Union of Scientists and Engineers).
Dr. Deming was an industrial statistician, and was one of those who were involved in the early stages of the mid-twentieth-century quality revolution in Japan. Some of you will be too young to remember this, but Japan, formerly a supplier of cheap, low-quality consumer goods, took over much of American market share (automobiles, cameras, televisions) by delivering superior quality at lower cost.
Consider the supreme cost disadvantage of having to ship an automobile across the Pacific Ocean. Yet, their quality was superior, and their cost lower.
Why is good quality less expensive?