First all, thank you Steve for searching the link to Microsoft Research. I didn't know it and appreciate your sharing it!
Secondly, the research you also pointed to concerning Microsoft's examining their experience at remote work, is very interesting. This topic is very near and dear to my heart. How does one go about measuring something in their own company? For example, since the pandemic started I've noticed a dramatic increase in the number of video meetings. But its been my experience that no one's interested in ending scheduled meetings sooner than is necessary. However, that's just my anecdotical observations. There's a good chance my experience isn't typical, but I don't know that. How do you go about getting that sort of information?