Steve had suggested that I include some presentation details for scrutiny. So, I'll oblige.
My presentation is going to be a narrative of what we experienced when 9/11 happened. I had written a lot of documentation to support our department (which was responsible for supporting the company's server infrastructure). Some of the documents I'd developed -- all of which proved to be critical when disaster struck -- included server installation checklists, server room maps, Iron Mountain contacts and instructions, vendor contact lists, and internal contact lists. I'll mention something about how something as (seemingly) innocuous as a wallet-sized internal contact list proved to be critical.
I'm also going to discuss something we didn't have: a documented, comprehensive disaster recovery plan/strategy. I'm still trying to figure out what to do with that, but I'll probably include a section along the lines of either "lessons learned" or "what we could have done better." (Note: Even though we didn't have a plan, we managed to take what we had and recover.)
I'll also mention that all of our documentation was in hardcopy format and stored as Word/Visio/PDF files. (At the time, online documentation was still a foreign concept.) Also, our documentation was not at the disaster site, and multiple (internal) personnel had access to it.
There are probably some other things that I haven't thought of yet, but that seems to be the gist of where this is going.
What do people think of this? Your feedback, as well as ideas and suggestions, are welcome and encouraged!