Hit fatal error server is terminating – what do I do next

  • dogramone

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    Hi all, recently a newly setup (12 months!) SQL Server 2017 instance shut itself downs due to the subject line message.

    I bought the server back up and ran DBCC checkdb in check only mode and no errors were returned. The system has been up and running for a month now since the crash.

    Firstly should I be concerned?

    Secondly should I be sending the dump log anywhere in MS to get any help or advice?

  • Jo Pattyn

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    Points: 31250

    You should surely be concerned.

    Is the instance up to date (CU 14?)

  • dogramone

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    The instance has had no patching so only the installed version without any patches.

    And yes I am concerned.

  • Jo Pattyn

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    Points: 31250

    As it had no patching, you should patch it to the latest cumulative pack.

  • dogramone

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    I will definitely be planing upgrade. That will be fun seeing as it is in a vendor app and we have no test bed for changes. So fun dealing with vendors and checking if the upgrades will create any issues.

    Is there any other advice or is the patching the most important thing?

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