From the Real World: SQL Server 2000 SP4 Installation Failure

  • praveen voleti

    SSC Veteran

    Points: 213

    Comments posted to this topic are about the item From the Real World: SQL Server 2000 SP4 Installation Failure

  • ryberg_b

    SSC Enthusiast

    Points: 182


    Thanks for your walkthrough Praveen.

    After reading I have this one question :

    Is it correct to summarize the article down to the claim that it was caused by someone "changing the SQL service account from services console instead of Enterprise manager". If that hadn't been done - the SP4 would have been applied fine ?

    - But you listed the troubleshooting very educationally and I bet it will save other the time and hazzle 🙂

  • Ananda-292708

    Ten Centuries

    Points: 1339

    Thanks Praveen.I was too planning to upgraded one of our critcal server to sp4 . This would help me if i face similar issues.

  • elchivato


    Points: 22

    Excellent article and explanation of this issue Praveen! We found out quickly how important it was to use EM vs. Svcs console to change the service account when we were doing domain migrations on our clusters. Thanks for sharing.

    Mike K

  • don_goodman

    Say Hey Kid

    Points: 670

    well done. I have always distrusted 2000 clusters because MS was so picky about them. I am now using 2005 clusters and they are unproblematic except for their exclusive demand for kerberos in the domain. Again, well done.

  • Amit Lohia


    Points: 6104

    Nicely written.

    Kindest Regards,

    Amit Lohia

  • Steve Jones - SSC Editor

    SSC Guru

    Points: 719130


    Thanks for submitting this, and it came out very well. I'm sure you're helping more than a few people with this.

  • praveen voleti

    SSC Veteran

    Points: 213

    I'd say yes.. Normally it won't be the case where sql service account doesn't have permissions on its own registry key.. HKLM\Software\Microsoft\MSSQLServer..

    This could have happened mainly due to wrong way of account change.

  • Misha_SQL


    Points: 5388

    Awesome piece of troubleshooting! Thank you for sharing.

  • ashok.gudla


    Points: 15

    Hey Praveen,

    Superb man... Really helping ppl around U 😉

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