For my machine, I installed the OS. Didn't see this listed prominently on the Toshiba site when I checked their Win 7 notes.
I had meant to check what was up with my Toshiba laptop since I was curious. I gave up last week and ordered a Lenovo after they hadn’t updated the status on my machine. But I was wondering if it was coming back, more as curiosity as to what is going on with their service.
I shipped it back last Monday, that’s now 6 business days, and they should have had it for 3. The status on my case number is “closed” and there are no notes. I would call, but I’m busy, and this blog post is about all it’s worth.
Coincidentally, I got a shipment notice today for my Lenovo laptop. I’ll have this one well before the Toshiba is fixed.