Good Morning All,
After a google search and looking in servercentral I cant seem to find any article or advice as to how to communicate effectively with non-technical users.
Whenever I communicate with non-technicals I explain databases using the example of a library containing the Encyclopaedia Britannica.
The Library is the Database
The Bookshelf is the Table
In laymen's terms.. I organise the encyclopaedia on the bookshelf so it easy to find any article in the encyclopaedia in the shortest time possible.
The issue that I am having is that I have to present some work where i must communicate with non-technical users...is it just putting what dba's do in plain simple english?
Does anyone else have some tips as to how to communicate with non-technicals?