Data and Customer Service

Businesses are always looking to collect data on their customers. However when they are fgiven this data, there is a level of trust from the consumer that is expected of the business. Guest editor John Magnabosco talks about the need for database professionals to take care that we are honoring this trust.

4 (1)

2009-10-21

66 reads

Encryptionphobia

The battle to secure personal and business data is a tough one, and the consequences of mishandling sensitive data can be severe. In this guest editorial, John Magnabosco argues that it's high time people overcame their fear of encryption.

4 (2)

2009-08-24

172 reads

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