Thanx GRN,

A composite index indeed might help!

About putting an index on "Country" in table "Customer" (in our case "Type" in table "Utility"), we don't do that really if the...

I would guess that by putting

select DISTINCT DD.fk_intDocumentID ,DD.fk_intUserID

from dbo.tbl_DocumentDownloads DD

where ......

in a view and than counting the number of records in the view would be cleaner and faster...