Working now thanks everyone! They had to set up relay service.

got this now that they white listed our server: The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2017-02-07T14:23:11)....

Thanks! Sue - the error was what I posted first. Checking with my email admin now. I am hoping that it is on the SMTP end as I am pulling...