Just got an email and it reminded me of the thread! I actually figured out the problem!

I killed the system, and it seems the failed install left a few services...

Just an update. After reviewing the error logs I have found the cause of the error.

We have renamed our 'sa' account to something else which apparently causes the install scripts...

Ok guys! Thanks so much for helping out.

If you don't mind please check back after Christmas 🙂

I'm just at the office to wrap a few things up for an hour...

Required indices -- Being used

Stats were updated after the reindex

I will check on Autostats right now

*EDIT* Autostats on

Will do, running the query right now. Thanks 🙂