My name is Serena and I am the product marketing manager at Quest Software for Toad for SQL Server,
I would like to welcome you to our support site and user groups.
Support Site: (all commercial trials are under support)
email@example.com You will receive a response within 4-8 hours.
Our software developers have already been notified of your issues and would like to assist you with getting the product up and running.
We would appreciate that you join our user groups in order for us to track the progress of your evaluation and so that we can continue to receive your enhancement requests.
We thank you for your evaluation, feedback and look forward to working with you in the future.