An excellent article.
Just as with one of the previous posters, it's the way I work already. However, it's all too easy to make these mistakes, especially for any technical people, since they often focus on their technology before their interpersonal skills. This article was a timely reminder to those in the know and a good grounder for those who haven't previously considered working like this.
Semper in excretia, sumus solum profundum variat