SSRS report manager not rendering charts

  • ijidak

    SSC-Addicted

    Points: 463

    We have built out a new report server using SQL 2012. After deploying our new and old reports to this server, charts are not rendering. It doesn't matter whether viewing reports in a browser or attempting to export to PDF.

    The following is what we see in Production:

    However, we should be seeing something like this (from Report Manager in my dev environment):

    This is happening with ALL of our charts. The data renders fine.

    In production, we're using: SQL Server 2012 on Windows Server 2008 R2 SP1 Standard (64-bit)

    On my dev environment. I have SQL Server 2012 and Windows Server 2008 R2 Enterprise (64-bit)

    Thanks!

    ijidak

  • ijidak

    SSC-Addicted

    Points: 463

    I should specify my question... Anyone know why reporting would fail to render charts for any of my reports?

    It seems like it would have to be some server configuration, but I'm surprised that everything else on the server renders just fine, but just the charts are broken. I'm using the chart controls that come with SSRS, not 3rd part controls.

  • ijidak

    SSC-Addicted

    Points: 463

    I was able to resolve this. I had to do a repair install on SQL server. After that the charts worked fine. I saw someone else had this same problem and that resolved it for them. I also turned off hard drive compression. I'm not sure if that played a role.

  • renuc

    SSC Enthusiast

    Points: 105

    Restart the Report server. 🙂

  • MattF

    SSCrazy

    Points: 2279

    We had the same issue - just restarted the Report Server service after deploying the charts to resolve.

    Thanks!

  • kalyan.dixit9

    SSC Journeyman

    Points: 89

    Thanks all. Restarting Reporting Service did the trick.

  • iliveonit

    SSC Enthusiast

    Points: 103

    Even I restarted my Reporting Services and Charts started getting displayed !!!

    Thank You - for all vital suggestions here.

  • kanth.lanka

    SSC Journeyman

    Points: 87

    Thanks for the help. Restarting report server worked for me as well.

  • aliasghar.arabi

    SSC Enthusiast

    Points: 118

    Hi everyone,

    I stopped and started SSRS through Report Service configuration Manager but the chart still does not render in report server!?

  • nmeyer

    SSC Journeyman

    Points: 85

    🙂 Thanks. Same issue, same solution -- restart SSRS services

  • sergiodacostabueno

    Valued Member

    Points: 57

    Thanks, its helped me a lot. I'd had same issue, and resolved it with the same solution (restart SSRS services).

  • Bob Razumich

    SSCrazy

    Points: 2000

    We saw a similar issue with SSRS 2012 after an upgrade. In my case we noticed that when the lack of rendering occurred there was a "Thread Aborted" error for GDI+ posted in the text Report Server logs. I'm sorry but it's been a few years so I don't have the actual error message. However, we did fix the problem by applying the patch related to KB2495074, which you can find info on at https://support.microsoft.com/en-us/kb/2495074. Our SSRS servers are running on Windows 2008 operating system servers. Once we applied that patch to our servers the problem went away for good. Stopping and restarting the Report Server service was a definite quick fix, but as we found out, it was not at all permanent.

    So for those who come to this post you might check to see if you have the same error we did as found in the daily log files. If so, this patch, or the Windows service pack that probably contains it, may be what you need.

  • skulkarni 59415

    SSC Enthusiast

    Points: 171

    Bob Razumich - Tuesday, July 5, 2016 6:37 AM

    We saw a similar issue with SSRS 2012 after an upgrade. In my case we noticed that when the lack of rendering occurred there was a "Thread Aborted" error for GDI+ posted in the text Report Server logs. I'm sorry but it's been a few years so I don't have the actual error message. However, we did fix the problem by applying the patch related to KB2495074, which you can find info on at https://support.microsoft.com/en-us/kb/2495074. Our SSRS servers are running on Windows 2008 operating system servers. Once we applied that patch to our servers the problem went away for good. Stopping and restarting the Report Server service was a definite quick fix, but as we found out, it was not at all permanent. So for those who come to this post you might check to see if you have the same error we did as found in the daily log files. If so, this patch, or the Windows service pack that probably contains it, may be what you need.

    I am facing similar issue. SQL Server/Report Server 2012, Visual Studio 2015 in which I have created reports. I am not able to see any charts in IE/FireFox/Chrome. I am able to see tables with data. Tried running the browsers in admin mode as well and restarted the Reporting services as well. Any thoughts as to why this is happening ?

    Thanks in advance !

  • Duncan Lawrence

    SSCrazy

    Points: 2007

    Hi, thanks to everyone who contributed here. I had the same problem and solved it by re-starting the service using the Report Server Configuration Manager


    All the best,

    Duncan

  • chackostephi06

    Old Hand

    Points: 326

    I had the same problem the line graphs stopped working.
    e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: , Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: A generic error occurred in GDI+. ---> System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
    I'm using SQL Server 2012 , Windows Server 2012 R2.

    A restart of Reporting services fixed the problem.

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