August 7, 2019 at 2:03 am
Hi,
My company has moved from ProxyServerA to ProxyServerB.
If I do SSMS -> Tools -> Options -> Web Browser -> Internet Explorer Options -> Connections -> LAN settings ->
(Automatically detect settings ticked + Use automatic configuration script ticked + ProxyServerA details),
then Tools -> Check for Updates works (as well as automatic check for updates + SQL Complete check for updates)
If I do the same thing for ProxyServerB, both fail:
I've told my IT Department to check the configuration between old and new proxy re: port settings. Or perhaps the new proxy isn't accepting my LAN credentials as authentication? Although I would think "everything" would fail in that scenario?
The weird thing (to me anyway) is that the new proxy server works in SSDT 2015/2017 and Visual Studio 2019 with respect to Check for Updates.
If you know what needs to be configured in a proxy server for SSMS (and SQL Complete within SSMS) to check for updates, please let me know.
Thanks...
August 7, 2019 at 2:58 pm
Interesting. One thing, have you restarted SSMS between changing settings?
August 7, 2019 at 9:27 pm
Thanks Steve. Yes I have, although the changes do seem to take effect immediately. IOW, ProxyServerA works, change to ProxyServerB, ok out of Tools..., fails, reverse this, works, all without restarting SSMS.
I know this isn't a network configuration forum, and my IT department should figure this out eventually, but they'll have to escalate to a 3rd party external support organization, take weeks (or may just bail on the issue), etc. I was hoping to help them out a bit, and get my problem solved quicker via this forum.
I fully admit this isn't urgent - I can manually check for updates (i.e. Google), download the installer(s), and install manually.
Still, it would be interesting to know why this is failing...
August 7, 2019 at 9:38 pm
Thanks for the update, and I agree. Sounds like networking. Be interested in the solution if you find it.
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