SSMS check for updates proxy server settings

• Scott In Sydney

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  August 7, 2019 at 2:03 am

  #3669346

  Hi,

  1. I Googled extensively before posting - all I got were hits for SQL Agent port settings.
  2. I hope this is the correct (or at least an appropriate) forum for this question.  If not please enlighten me.

  My company has moved from ProxyServerA to ProxyServerB.

  If I do SSMS -> Tools -> Options -> Web Browser -> Internet Explorer Options -> Connections -> LAN settings ->

  (Automatically detect settings ticked + Use automatic configuration script ticked + ProxyServerA details),

  then Tools -> Check for Updates works (as well as automatic check for updates + SQL Complete check for updates)

  If I do the same thing for ProxyServerB, both fail:

  

  

  I've told my IT Department to check the configuration between old and new proxy re: port settings.  Or perhaps the new proxy isn't accepting my LAN credentials as authentication?  Although I would think "everything" would fail in that scenario?

  The weird thing (to me anyway) is that the new proxy server works in SSDT 2015/2017 and Visual Studio 2019 with respect to Check for Updates.

  If you know what needs to be configured in a proxy server for SSMS (and SQL Complete within SSMS) to check for updates, please let me know.

  Thanks...

• Steve Jones - SSC Editor

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  August 7, 2019 at 2:58 pm

  #3669520

  Interesting. One thing, have you restarted SSMS between changing settings?

• Scott In Sydney

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  August 7, 2019 at 9:27 pm

  #3669667

  Thanks Steve.  Yes I have, although the changes do seem to take effect immediately.  IOW, ProxyServerA works, change to ProxyServerB, ok out of Tools..., fails, reverse this, works, all without restarting SSMS.

  I know this isn't a network configuration forum, and my IT department should figure this out eventually, but they'll have to escalate to a 3rd party external support organization, take weeks (or may just bail on the issue), etc.  I was hoping to help them out a bit, and get my problem solved quicker via this forum.

  I fully admit this isn't urgent - I can manually check for updates (i.e. Google), download the installer(s), and install manually.

  Still, it would be interesting to know why this is failing...

• Steve Jones - SSC Editor

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  August 7, 2019 at 9:38 pm

  #3669674

  Thanks for the update, and I agree. Sounds like networking. Be interested in the solution if you find it.