SQL Server is terminating because of fatal exception c0000005 Error

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SQL Server is terminating because of fatal exception c0000005 Error

sram24_mca

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Points: 2633
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March 3, 2014 at 6:13 am

#288851

Hi,
I am getting the following error in two SQL Server 2008 servers[Production]. This happens usually every two days for a month now. The SQL Server log dump is below.
SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation encountered during exception handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server (unless SQLAgent is configured to auto restart).
----------------------------------------------------------------------------------------------------
,spid9s,Unknown,SQL Trace was stopped due to server shutdown. Trace ID = '1'. This is an informational message only; no user action is required.
,Server,Unknown,External dump process return code 0x20000001.<nl/>External dump process returned no errors.
,Server,Unknown,Stack Signature for the dump is 0x36E6F799
,Server,Unknown,77E792A3 Module(kernel32+000392A3)
,Server,Unknown,77E761B7 Module(kernel32+000361B7)
,Server,Unknown,029B173B Module(sqlservr+019B173B)
,Server,Unknown,026AE713 Module(sqlservr+016AE713)
,Server,Unknown,026ADD78 Module(sqlservr+016ADD78)
,Server,Unknown,026AD543 Module(sqlservr+016AD543)
,Server,Unknown,77E4BEF7 Module(kernel32+0000BEF7)
,Server,Unknown,* Short Stack Dump
,Server,Unknown,* ---------------------------------------------------------------------
Can any one help me to resove this error

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SQLBuddy123 One Orange Chip Points: 28294 More actions · Answer 1

sram24_mca (3/3/2014)
Hi,
I am getting the following error in two SQL Server 2008 servers[Production]. This happens usually every two days for a month now. The SQL Server log dump is below.
SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation encountered during exception handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server (unless SQLAgent is configured to auto restart).
----------------------------------------------------------------------------------------------------
,spid9s,Unknown,SQL Trace was stopped due to server shutdown. Trace ID = '1'. This is an informational message only; no user action is required.
,Server,Unknown,External dump process return code 0x20000001.<nl/>External dump process returned no errors.
,Server,Unknown,Stack Signature for the dump is 0x36E6F799
,Server,Unknown,77E792A3 Module(kernel32+000392A3)
,Server,Unknown,77E761B7 Module(kernel32+000361B7)
,Server,Unknown,029B173B Module(sqlservr+019B173B)
,Server,Unknown,026AE713 Module(sqlservr+016AE713)
,Server,Unknown,026ADD78 Module(sqlservr+016ADD78)
,Server,Unknown,026AD543 Module(sqlservr+016AD543)
,Server,Unknown,77E4BEF7 Module(kernel32+0000BEF7)
,Server,Unknown,* Short Stack Dump
,Server,Unknown,* ---------------------------------------------------------------------
Can any one help me to resove this error

Check the Error Log before the dump happens. This will give insight into what is causing the issue.

And you need to read the dump file to find the root cause ..

http://support.microsoft.com/kb/315263#method3

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SQLBuddy