Is SMTP services or IIS is mandatory for Database mail?

Question

Is SMTP services or IIS is mandatory for Database mail?

selvakumar.sms

SSC Eights!

Points: 895
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March 11, 2014 at 11:24 pm

#305067

Hi,
I configured Database mail, but mails are not delivering.
Below error:-
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 4 (2014-03-10T17:21:59). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender). )
Server dont have SMTP serivce and IIS.
Is SMTP and IIS is mandatory ?
Thanks
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I am Learner -- SQL

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free_mascot One Orange Chip Points: 27169 More actions · Answer 1

You need outgoing mail server (SMTP) for Database mail.

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"Thare are only 10 types of people in the world:
Those who understand binary, and those who don't."

Divine Flame SSCoach Points: 15943 More actions · Answer 2

selvakumar.sms (3/11/2014)
Hi,
Server dont have SMTP serivce and IIS.
Is SMTP and IIS is mandatory ?
Thanks

You need to ask your system or network administrator about the SMTP server name configured in your organization . Once you get the SMTP server name you need to configure the database mail with that only.

You DO NOT need IIS at all for configuring the database mail.

P.S. if you are doing it for test purpose (like at your home pc), you can use GMail as the smtp server.

Sujeet Singh

selvakumar.sms SSC Eights! Points: 895 More actions · Answer 3

SMTP Server IP is configured in Database mail Account.but mail is not delivery.Any services i need to enable in the server ?

From other server Database mail is working.

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I am Learner -- SQL

Divine Flame SSCoach Points: 15943 More actions · Answer 4

selvakumar.sms (3/12/2014)
SMTP Server IP is configured in Database mail Account.but mail is not delivery.Any services i need to enable in the server ?
From other server Database mail is working.

Ensure you have restarted the SQL Server Agent service after configuring the Database Mail.

Sujeet Singh

selvakumar.sms SSC Eights! Points: 895 More actions · Answer 5

I restarted SQL Server Agent also.But no luck.

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I am Learner -- SQL

Divine Flame SSCoach Points: 15943 More actions · Answer 6

selvakumar.sms (3/12/2014)
I restarted SQL Server Agent also.But no luck.

As per your error description it seem that the mail account used to send the mails doesn't have the permission on the SMTP server. Have you checked the permissions for that account on SMTP server? For test purpose & to ensure that it is a permission issue, you can use the email account that is working on the other server (as you say).

Sujeet Singh

selvakumar.sms SSC Eights! Points: 895 More actions · Answer 7

Other server we are using window authentication credentials only.

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I am Learner -- SQL

Lowell SSC Guru Points: 323507 More actions · Answer 8

I think error " The server response was: 5.7.1 Client does not have permissions to send as this sender" is related to a specific mail setting; that is, using account lowell@somedomain.com to send an email as if i was CompanyPresident@somedomain.com.

I've typically set up my mail with an account selected specifically for the dbmail, like sqlalerts@somedomain.com or something.

in the specific emails you are sending, is your FROM email address different from the one that is set up in your dbmail?

Lowell

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selvakumar.sms SSC Eights! Points: 895 More actions · Answer 9

I am using my own mail Id for DBmail account.Test mail itself not going.

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I am Learner -- SQL

free_mascot One Orange Chip Points: 27169 More actions · Answer 10

visit following link to troubleshoot step by step:

http://technet.microsoft.com/en-us/library/ms187540(v=sql.105).aspx

HTH

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"Thare are only 10 types of people in the world:
Those who understand binary, and those who don't."

MyDoggieJessie SSC-Forever Points: 44486 More actions · Answer 11

selvakumar.sms (3/12/2014)
Other server we are using window authentication credentials only.

Depending on how your exchange/default SMTP server is configured, you may want to try changing your SMTP Authentication mode to "Anonymous authentication", stop/restart sysmail, then send yourself a test message.

______________________________________________________________________________Never argue with an idiot; Theyll drag you down to their level and beat you with experience

selvakumar.sms SSC Eights! Points: 895 More actions · Answer 12

I tried various possibilities,no luck...

here my small doubt i need IIS service in Server or i need to enable SMTP service in server ?

IIS and SMTP services are not available in server.

Or i need to enable any other service in server ?

Thanks

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I am Learner -- SQL

kshaileshbca SSC Rookie Points: 27 More actions · Answer 13

Hi, first you have to enable

sp_configure 'Database Mail XPs',1

go

reconfigure

go

And next Go to DBA Server (SSMS Window) > Management > Database Mail > create profile(DBA) > Add SMTP account (Email ID)>

Email Address( smpt email id) > Display Name (DBA) > server name(SMTP serve name/ip address) > Basic authentication > Name (email id) > password (email id password) > next

Send text email

For troubleshoot

telnet smtp server ip and port 25

MyDoggieJessie SSC-Forever Points: 44486 More actions · Answer 14

selvakumar.sms (3/13/2014)
I tried various possibilities,no luck...
here my small doubt i need IIS service in Server or i need to enable SMTP service in server ?
IIS and SMTP services are not available in server.
Or i need to enable any other service in server ?
Thanks

IIS - No, SMTP - Yes

______________________________________________________________________________Never argue with an idiot; Theyll drag you down to their level and beat you with experience