Install Problems

  • Steve Jones - SSC Editor

    SSC Guru

    Points: 714341

    Joe,

    not sure what to tell you. I agree that the product should install or you should get support.

    Is this a W2K box? If so, I'd be willing to setup a time for a terminal server session with you and we could see if we can solve it.

    Steve Jones

    steve@dkranch.net

  • David Benoit

    SSC-Dedicated

    Points: 34562

    I too was going to offer the same deal but, if I had my choice between me and Steve, I know I wouldn't choose me. Hope this works out well and I will be interested to see what happens so, please keep the post up.

    David

    @SQLTentmaker

    “He is no fool who gives what he cannot keep to gain that which he cannot lose” - Jim Elliot

  • Andy Warren

    SSC Guru

    Points: 119655

    I'll be curious to see how this works out too! Go Steve!

    Andy

  • Joseph A. Fee

    SSC Veteran

    Points: 203

    Thank you all for your assistance. Where would we be without forums like this to turn to in times of difficulty, especially given Microsoft's attitude toward product support. I personally can't thank you enough for offering this site to assist us SQL amateurs!!!

    I'll be sure to keep you posted on the progress and hopefully on the anticipated success of our mission.

    Joe

  • Joseph A. Fee

    SSC Veteran

    Points: 203

    Ok guys, here goes! I'll do my best to explain this as accurately as I remember!

    Steve and I completed a TS session, where at the end, he suggested I install a new instance of W2K and then immediately install SQL. That worked after some major tweaking of the security settings for drives/folders/files. At first, I couldn't even get a second instance of W2K installed.

    This suggests several things to me. Try these on for size and let me know what you think.

    1) The permissions were set too strict, not allowing the installer to copy existing files as needed (this sounds most feasible, since after trying other things, once I changed the security settings, everything went fine).

    2) Office 2000 or other programs already installed were interferring with the install; suggests that instances of all servers should be installed before any general purpose applications (sounds reasonable as a general best practice, but may not have been the problem).

    I wonder what would have happened, now that this is all over, if I had uninstalled Office 2000 and WebObjects 4.5, then tried installing SQL (bypassing the installation of the 2nd instance of W2K)?

    Thank you Steve and everyone else for your active participation in helping me get my problem resolved. I can't say that enough, really! I just hope that my experiences will help someone else avoid what I have gone through. This just goes to prove once again, that some of the most persistant, aggravating problems usually have the most simple solution. Unfortunately, this is most often realized ONLY after one finally wipes the sweat away.

    Now the lengthy process begins, undoing what I've done to get this resolved and starting from scratch to put it back together.

    Joe

  • Steve Jones - SSC Editor

    SSC Guru

    Points: 714341

    Glad we could help.

    Steve

    Steve Jones

    steve@dkranch.net

  • UshaRani Chintala

    Newbie

    Points: 1

    Hi, I've successfully installed SQL 2000 but I got the same error as above while installing SP4.

    Please help me in this, if you have got the solution.

    Thanks in advance.

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