August 12, 2014 at 12:40 pm
The install process runs with out error, however at the end the Complete portion of the process shows no features at all. When I check the version of sqlservr.exe it remains 11.0.2100.60.
Any ideas on what is going on here? Here are some snippets from the log files:
This is what I am seeing in the summary log file:
Instance QSQLVM overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068578302
Exit facility code: 1204
Exit error code: 2
Exit message: The cluster group cannot be determined for the instance name 'QSQLVM'. This indicates there is a problem with the product registry setting for ClusterName, with product discovery, or the cluster resources.
Start time: 2014-08-12 11:02:41
End time: 2014-08-12 11:03:20
Requested action: Patch
The detail log looks pretty normal until this point:
(01) 2014-08-12 11:03:24 Slp: Process returned 0
(01) 2014-08-12 11:03:24 Slp: Cluster log generation completed successfully
(01) 2014-08-12 11:03:24 Slp: Dumping final cluster state.
(01) 2014-08-12 11:03:26 Slp: There was an issue determining the cluster debugging information. Setup will continue.
(01) 2014-08-12 11:03:26 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
(01) 2014-08-12 11:03:26 Slp: Inner exceptions are being indented
(01) 2014-08-12 11:03:26 Slp:
(01) 2014-08-12 11:03:26 Slp: Exception type: System.InvalidOperationException
(01) 2014-08-12 11:03:26 Slp: Message:
(01) 2014-08-12 11:03:26 Slp: There was an error generating the XML document.
(01) 2014-08-12 11:03:26 Slp: HResult : 0x80131509
(01) 2014-08-12 11:03:26 Slp: Stack:
(01) 2014-08-12 11:03:26 Slp: at System.Xml.Serialization.XmlSerializer.Serialize(XmlWriter xmlWriter, Object o, XmlSerializerNamespaces namespaces, String encodingStyle, String id)
(01) 2014-08-12 11:03:26 Slp: at System.Xml.Serialization.XmlSerializer.Serialize(Stream stream, Object o, XmlSerializerNamespaces namespaces)
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.ClusterConfiguration.DiscoverClusterDataAction.ExecuteAction(String actionId)
(01) 2014-08-12 11:03:26 Slp: Inner exception type: Microsoft.SqlServer.Configuration.Cluster.ClusterResourcesLookupException
(01) 2014-08-12 11:03:26 Slp: Message:
(01) 2014-08-12 11:03:26 Slp: There was an error to lookup cluster resources. Error: There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 4118. Description: .
(01) 2014-08-12 11:03:26 Slp: HResult : 0x86d80014
(01) 2014-08-12 11:03:26 Slp: FacilityCode : 1752 (6d8)
(01) 2014-08-12 11:03:26 Slp: ErrorCode : 20 (0014)
(01) 2014-08-12 11:03:26 Slp: Data:
(01) 2014-08-12 11:03:26 Slp: errorMessage = There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 4118. Description: .
(01) 2014-08-12 11:03:26 Slp: WatsonData = Microsoft.SqlServer.Configuration.Cluster.ClusterResourcesLookupException@20
(01) 2014-08-12 11:03:26 Slp: Stack:
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.Cluster.WindowsCluster.get_ResourcesByType()
(01) 2014-08-12 11:03:26 Slp: at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriter1.Write70_WindowsCluster(String n, String ns, WindowsCluster o, Boolean isNullable, Boolean needType)
(01) 2014-08-12 11:03:26 Slp: at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriter1.Write226_WindowsCluster(Object o)
(01) 2014-08-12 11:03:26 Slp: Inner exception type: Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException
(01) 2014-08-12 11:03:26 Slp: Message:
(01) 2014-08-12 11:03:26 Slp: There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code: 4118. Description: .
(01) 2014-08-12 11:03:26 Slp: HResult : 0x86d70002
(01) 2014-08-12 11:03:26 Slp: FacilityCode : 1751 (6d7)
(01) 2014-08-12 11:03:26 Slp: ErrorCode : 2 (0002)
(01) 2014-08-12 11:03:26 Slp: Data:
(01) 2014-08-12 11:03:26 Slp: ExceptionMessage = Generic failure
(01) 2014-08-12 11:03:26 Slp: StatusCode = 4118
(01) 2014-08-12 11:03:26 Slp: Description =
(01) 2014-08-12 11:03:26 Slp: WatsonData = Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException@2
(01) 2014-08-12 11:03:26 Slp: ManagementPath = MSCluster_Resource.Name="ccqa"
(01) 2014-08-12 11:03:26 Slp: Stack:
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.Cluster.WmiClusterResource.get_ResourceTypeName()
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.Cluster.WindowsCluster.get_ResourcesByType()
(01) 2014-08-12 11:03:26 Slp: Inner exception type: System.Management.ManagementException
(01) 2014-08-12 11:03:26 Slp: Message:
(01) 2014-08-12 11:03:26 Slp: Generic failure
(01) 2014-08-12 11:03:26 Slp: HResult : 0x80131501
(01) 2014-08-12 11:03:26 Slp: Data:
(01) 2014-08-12 11:03:26 Slp: WmiErrorCode = Failed
(01) 2014-08-12 11:03:26 Slp: WatsonData = Failed@4118
(01) 2014-08-12 11:03:26 Slp: Operation = GetObject
(01) 2014-08-12 11:03:26 Slp: ParameterInfo = MSCluster_Resource.Name="ccqa"
(01) 2014-08-12 11:03:26 Slp: ProviderName = MS_CLUSTER_PROVIDER
(01) 2014-08-12 11:03:26 Slp: StatusCode = 4118
(01) 2014-08-12 11:03:26 Slp: Stack:
(01) 2014-08-12 11:03:26 Slp: at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
(01) 2014-08-12 11:03:26 Slp: at System.Management.ManagementObject.Initialize(Boolean getObject)
(01) 2014-08-12 11:03:26 Slp: at System.Management.ManagementBaseObject.get_Properties()
(01) 2014-08-12 11:03:26 Slp: at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.WMIInterop.Resource.get_Type()
(01) 2014-08-12 11:03:26 Slp: at Microsoft.SqlServer.Configuration.Cluster.WmiClusterResource.get_ResourceTypeName()
(01) 2014-08-12 11:03:26 Slp: Completed dumping final cluster state.
(01) 2014-08-12 11:03:28 Slp:
(01) 2014-08-12 11:03:28 Slp:
(01) 2014-08-12 11:03:28 Slp: ----------------------------------------------------------------------
(01) 2014-08-12 11:03:28 Slp:
(01) 2014-08-12 11:03:28 Slp: Error result: -2068578302
(01) 2014-08-12 11:03:28 Slp: Result facility code: 1204
(01) 2014-08-12 11:03:28 Slp: Result error code: 2
(01) 2014-08-12 11:03:28 Slp: SQM Service: Sqm does not have active session.
June 5, 2015 at 1:46 am
I was assisting on a similar error message as well. Did you manage to fix this?
In my case, this was occurring on a single node windows cluster.
Initially the service pack file was located on the driver which is part of the cluster resource. Tried to apply using the SP file from the C:\ driver of the physical server where it failed with the error message similar to the one you have.
Resolved it by extracting the service pack files (using the /X:<destination> switch) to a temporary folder and the installer completed its work.
Cheers,
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