"Error in transport layer" refreshing tabular cube from Excel

  • I have a user receiving the above error trying to refresh a pivot in Excel pulling data from an on-prem SSAS cube. This user was able to perform this OK as recently as last Tuesday. No changes have been made to the model or the server; I'm not sure about his workstation, however he has the same Excel version as I do (I have no issue). This is SSAS 2017. He did say today that he was able to refresh things OK when in the office, previous attempts have been over VPN. Prior to last Tuesday all attempts over VPN were successful (no change to his Cisco AnyConnect client version either).

    Any thoughts? Nothing showing in Profiler against the SSAS server. I've readded his perms to the cube, and also tried to get him to connect to other servers/cubes -- all result in the error above.

    Thanks,

    Jason

  • Thanks for posting your issue and hopefully someone will answer soon.

    This is an automated bump to increase visibility of your question.

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