DB mail issue

  • ramyours2003

    SSChampion

    Points: 12162

    We received error when testing the DBmail

    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 ( ). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: #5.1.0 Address rejected.).

    how to solve this issue .

  • andreas.kreuzberg

    SSCertifiable

    Points: 6050

    Hi,

    we don't know your database mail configuration, and we don't know your smtp server configuration.

    Is there a firewall between the sql server and the e-mail server?

    Are you able to test the connection?

    There are a lot of possibilities why the e-mail would not send.

    Kind regards,

    Andreas

  • John Mitchell-245523

    SSC Guru

    Points: 148745

    Fix the mailbox, I should think.  Have you even spoken to the Exchange (other mail systems are available) admin?

    John

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