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DatabaseMail.exe Event Name: APPCRASH Debugger could not be started because no user is logged on

  • February 10, 2016 at 8:37 am

    #399706

    We have 2 Mail profiles set to send alters in SQL, one is default and used by the agent, and the second one is for user type alerts (each got different sequence_number)

    We got below error:

    LoadedModule[59]=C:\Windows\system32\apphelp.dll

    FriendlyEventName=APPCRASH

    ConsentKey=APPCRASH

    AppName=Database Mail engine

    AppPath=C:\Program Files\Microsoft SQL Server\MSSQL11.AAAAA\MSSQL\Binn\DatabaseMail.exe

    ReportDescription=Stopped working

    Any idea?

  • February 28, 2016 at 4:36 pm

    #1861708

    I am updating this since I was able to fix it..

    I removed a space in the mail profile and that seemed to fix the crashing. We haven't had any database mail crash since the change was made..

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