Frankly, I found that interview to be a farce. Not on your part though. You asked very good questions... it's not your fault however that he gave you such BS answers. I have a lot of experience with Idera and Imceda both. Idera came into my company telling tons of lies about LiteSpeed. All they cared about was getting my business. They lied about the capabilities of their product (SQLSafe), and they lied about the capabilities of LiteSpeed. They also lied about the benchmarks they had performed. They told me that they outperform LiteSpeed hands down, and I put them in my lab at work, and LiteSpeed outperformed them several times over. I put them in my home lab and got the same results. A friend of mine at my previous company had the exact same experience with them. They lie to beat out their competition.
They are not the best product on the market. I've tested them against Yukon and I couldn't get it to work. I've tested them on a cluster and I couldn't get it to work. They are not multi-threaded. They cap the resources used so no matter how fast you want to backup or restore you're stuck with around 30% CPU and about 40% memory. This means that if I have a server down, I can restore up to 10x faster with LiteSpeed as I can with SQLSafe. There are so many things missing from their product I don't even know where to start.
And what's that garbage about DTx??? It's a dumbed down version of DTS for DBAs who just want to copy data real quick??? Can you say DTS Wizard??? Do they think we're stupid or something? Does anyone else think I'm being out of line here by expecting them to not just re-package what MS has already given us and charge us for it? And what's that about no company has ever pull off a successful multi-platform product??? Has he ever looked at the industry? What about Embarcadero DBArtisan, Quest Foglight, IBM Tivoli, just to name a few. I've seen their DTx program, and it's a complete joke. DTS Wizard is much better, and like you said, it's FREE!!!
Also, ask youself this question... look at their site... follow the link to 'Partners', and then goto 'Resellers'. Look at the first one... Edgewood Solutions. Go to the Edgewood Solutions site and look at the products they are resellers for. You see Idera listed there on top with 1 product... Diagnostic Manager. THAT's IT. Then, directly under that, you see Imceda, and a whitepaper on LiteSpeed ROI. Their own reseller won't even sell most of their products. Am I the only one who sees a problem with that?
Has anyone else compared the performance and resource usage of these SQLSafe and LiteSpeed? I'd like to hear what you think.