This isn't a backup horror story, but a Windows 10 upgrade horror story.
I've got several machines at home. Desktops, laptops and one Surface 3. They were all running Windows 8.1 (some Pro, some not). All of them upgraded to Windows 10 without any problems, except for my Sony VAIO laptop. I got an email from Sony saying not to upgrade as they hadn't had a chance to test it.
So I waited a couple of months. Then I got an email from Sony claiming they had upgraded the drivers and that I was now able to upgrade my VAIO to Windows 10. I got the latest drivers and I started the upgrade.
12 hours later, after giving up because it was hung at 97% complete, I just had to stop it and roll back to Windows 8.1.
I tried again and again to do it. I tried Microsoft Technical support, both on Twitter and calling them directly. They strove mightily with me to get it to upgrade to Windows 10. I posted messages on MSDN forums and Superuser. I was instructed to download the .ISO update file, which I did, and tried that. Everything failed. I tried Sony technical support, they helped me, but that too failed.
Finally, after 11 failed attempts to upgrade to Sony VAIO laptop from Windows 8.1 to Windows 10, Sony admitted to me on Twitter that they hadn't fixed the problem with their drivers. Furthermore, that they weren't going to. That day they permanently lost a customer. Whenever anyone tells me they've got something fixed and then I strive for a month to make it work, and then they come back to me and say they didn't do what they said, I'm done with them forever. I don't like being lied to. I don't want anything to do with Sony, or at least VAIO, ever again.
Now I've got to find a way to permanently stop Windows 8.1 trying to upgrade to Windows 10 on my VAIO laptop. It keeps trying, but I know it will fail. I want to get updates to Windows 8.1, but for the moment I've disabled any automatic updating of anything on my laptop. Any suggestions/recommendations as to how to stop the automatic upgrading to Windows 10?
Kindest Regards, Rod Connect with me on LinkedIn.