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Guest Editorial: Managing their expectations


Guest Editorial: Managing their expectations

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rhamnusia
rhamnusia
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Complaints about the usability and reliabilty of the HMS Titanic were responded to with the notice: 'Functions as desgined.' Smile
Manie Verster
Manie Verster
SSCommitted
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Group: General Forum Members
Points: 1619 Visits: 1022
It's easy now to look back and say we would have done different. We can learn from things like the Titanic but unfotunately a lot of those people did not have the opportunity to correct their own mistakes 'cause they died.
I have had my Titanic moment when I started developing business systems and the first time it ran at the clients' company. A user came to me and told me of a bug in my system and I said: "Impossible! There cannot be a bug in this sytem!" Well, I fell flat on my face and had to apologize. Fortunately my system wasn't a boat that could sink and people lose their lives.

:-PManie Verster
Developer
Johannesburg
South Africa

I can do all things through Christ who strengthens me. - Holy Bible
I am a man of fixed and unbending principles, the first of which is to be flexible at all times. - Everett Mckinley Dirkson (Well, I am trying. - Manie Verster)
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