A great article.  Glad to see there are others out there using the SQL Server Operations Guide.  I was looking for something to tie the Operations Guide together and summarise findings, this approach is ideal and I will be implementing a similar document, also thanks for the sample document, very helpful.

One small point I think that needs to be made (or highlighted if i missed it) is like any documentation it must be kept up to date, and strictly maintained to be of any use in teh future.

Thanks again,

ll