• quackhandle1975 (8/18/2014)


    Brandie Tarvin (8/16/2014)


    Those are good answers, though I would be looking for you to ask the business user what he means by "doesn't work' and does he have a screen shot of the problem yet.

    Sometimes getting the user to elaborate on "doesn't work" can take the best part of a day. :crazy:

    qh

    So true! Also, they can rarely tell you when it last did work.