I actually gave some thought to doing that but then I loose the ability to say "Nothings has changed" betwen when they could not get connected and when they coudl.

This has cost me a lot of reasearch hours, hours that were wasted simply because some web/it admin was unwiling to believe that maybe, just maybe there was something in his setup that was not updated and therefore the roblem was clearly on my end as the DBG (Database Guy).

Thanks

BTW - Since I first posted this has been reoslved and what do you know they magically started getting connected with no changes being made on the DB side. Of course no on is admiting to any incorrect passwords or other login info.