ThomasRushton (9/20/2012)
Does your keyboard match what the machine at the other end is expecting?I've been bitten in the past when I was typing from my proper, sorry, UK keyboard a password into a server located in the US, and the password included a @. I was automatically typing that as SHIFT+' which the server at the backend interpreted as ". Something like that, anyway.
I work from India..Server is in US..Customer is trying from UK..
😀
I have shared the password with him and asked him to check it.
Any other thoughts about the issue?