• I absolutely agree with Steve's article. But there is another side to this coin: when someone else is wrong, we need to treat that in a helpful light too. It's so much easier to accept a lesson learned if it is learned in a helpful atmosphere: without risk of criticism, disdain or even ridicule. In this way we can encourage others to learn from their mistakes and help our situation become one where everyone can accept these 'learning opportunities" (our own, or others') rather than deny them.

    This of course with the caveat that mistakes need to be recognised, not congratulated. I said "helpful" twice above rather than "positive". In particular, a repeated mistake means the lesson wasn't learned, and an ignored mistake is another mistake waiting to happen.