• benjamin.reyes (12/30/2011)


    Sounds like neither virtualization, nor throwing even more hardware at the problem will fix it.

    We've had pretty good success in partnering with our vendors in sharing performance data such as worst performing queries, blocking reports, reccomended indexes, least used indexes, ect, in order to make things better for the end users.

    Many times they want to hear about this stuff because they often don't have dev environments that are close what their customers use in production, nor can they afford a large qa team. If you approach them correctly, with a little time spent, you can make things better for your end users and they get a better product to sell.

    Just make sure to charge them for the support (assuming your company had to pay for the product, too...)



    Lutz
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