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Encryption Key Issue


Encryption Key Issue

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Kwisatz78
Kwisatz78
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Hi all

I recently had a problem where someone changed the Reporting Services account in services which resulted in an symmetric key problem. We don't have a backup of the key.

I have deleted the key in order to create a new one with the expectation that I can re-input the datasource details. However I have an issue with the subscription. When I enter the report and click subscription I get the error:

The report server is unable to access encrypted data. Apply a back-up key or delete all encrypted content. (rsEncryptedDataUnavailable) (rsRPCError) Get Online Help


But I have already deleted the key and created a new one. Can anyone advise on what I can do to access this subscription. I have also tried the comman line rskeymgmt -d but have the same problem.

Thanks
Kwisatz78
Kwisatz78
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In the end I had to delete the subscription from the ReportServer database.
david.robson
david.robson
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Can you add more info? I've got the same problem. My emailed subscriptions are fine, the ones that save to a folder on the SAN all generate the same error. What is it that I need to delete, and out of which tables?
Thanks!
Thom A
Thom A
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david.robson (8/18/2016)
Can you add more info? I've got the same problem. My emailed subscriptions are fine, the ones that save to a folder on the SAN all generate the same error. What is it that I need to delete, and out of which tables?
Thanks!

Replying to a 7 year old topic probably isn't going to get you far. I'd suggest making a new one, outlining exactly what the problem you're having is and someone here will be able to help more concisely to your specific problem Smile


Thom~
Excuse my typos and sometimes awful grammar. My fingers work faster than my brain does :-P

Please always remember to encapsulate your code in IFCode Markup. For example [code=sql] [/code].
Click here to read Jeffs Guide on how to post SQL questions, and get swift and helpful answers from the community
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