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webdings up arrow not working


webdings up arrow not working

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mcfarlandparkway
mcfarlandparkway
SSCarpal Tunnel
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Group: General Forum Members
Points: 4286 Visits: 837
I have a report, where we are using webdings font as family for side arrow when we expand(toggle) drop down it has to show up arrow to collapse(toggle)

Very strange same rdl deployed to different servers its working in PROD, but not in UAT.
Even checked the cell expression , exactly same not sure why its not reflecting on UAT

Any ideas?
bmg002
bmg002
SSChampion
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Group: General Forum Members
Points: 13007 Visits: 2371
Does your UAT SSRS server have the webdings font installed?

That is the only time I've seen issues with fonts. We use barcode fonts in some of our reports and we needed to ensure the font was installed on the client machine (to render it to them) and on the SSRS server (to build the report with that font).
After installing the font, we needed to reboot the machine unfortunately. I've even seen it where just looking in the fonts folder caused the font to be "installed" and a reboot resolved the issue.
Since this is a UAT folder, I would check C:\windows\fonts and double check the font exists. If it does, try rebooting.
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