How often I have wished user would think of the simple things first.
The most glaring example comes from the days I wasn't just a developer but also IT support and a system admin. I get a call from a user who said the printer wasn't working. I walk to the other side of the building, take one look at printer, open the paper tray and load it!! She never checked the paper. :crazy:
The funny part is about 10 years later, 19 years ago next month, I married her!! 🙂