In one position I held many years ago at a food wholesaler warehouse, the only IT Management position I was dumb enough to take, we were developing the first computer...

Good article, Ben. I appreciate it but am not entirely sure I agree. Not on good grounds, just more because I've never worked anywhere that allowed for experimentation. I'm...

Allowing failure: Steve and others use children learning as an analogy for this. That works very well because this is childish. When I am a member of your team,...

• This reply was modified 4 years, 11 months ago by skeleton567.

Sometimes it seems that we have to ALLOW failure for success to follow.  My wife and I raised four sons after we combined our families.  After they were all out...

• This reply was modified 4 years, 11 months ago by skeleton567.

Possibly it is not truly failure until you stop looking for a better solution.  You need more 'Ah!s' and 'Oops!'

My thoughts regarding customer service have for many years been based on advice from my boss at the job I held during my undergrad college days working in an office...

"I used to hate taking out the trash from a computer room I worked in, but I now appreciate that allowing cleaning staff into that space might not have been...

Fortunately just a stern lecture about 'you don't talk to your boss that way.  He's the boss'.  Actually, shortly after I moved on, they got rid of him quite abruptly.

Reminds me of an event many years ago in which I was working to find a bug in existing code of which I had nothing to do with the development. ...

Just a couple observations on this.

First, we always need to be sure we focus first on fixing bugs instead of who is responsible.  I fear sometimes that is not the...

I guess my first question is 'Why do you want to store anything from 2020?' just kidding, of course.  happy New Year.

Ralph, thanks for sharing the video of the 'puppies'.  Pet videos are our favorite u-tube and facebook features.

I understand and empathize with all of you who have suffered through this horrible year in your lives.  But I can truthfully say that I have personally been through far...

Having worked in healthcare for the past 15 years, I fully understand and appreciate the need for data security and privacy. However, I do get frustrated at situations that...

• This reply was modified 5 years ago by skeleton567.

Thanks for 'fessin' up about the fake data use.  It's good to know I'm not alone.

This illustrates my feeling that sometimes no data is better than invalid data.  For instance,...