Thanks for your replies everybody. I finally got to the bottom of the problem and it can only be described as extremely annoying.

It turned out the package was technically...

Thanks for replying Jack.

After a bit more searching and asking around I'd reached that conclusion myself too. My boss's response was basically 'they'll just have to live with it...

I've solved it; or rather my boss did.

There was a problem with the way I'd formatted the report, I'd deleted the header row so I was putting my...