sp_send_dbmail sending duplicate emails to user

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sp_send_dbmail sending duplicate emails to user

SQLisAwe5oMe

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Points: 14047
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April 4, 2016 at 1:37 pm

#325426

Hi,
I have a insert trigger, and the purpose of the trigger is to send email to different dept for for new registrations....but sometimes, it's sending duplicate emails within a min apart...
Any idea, why this happens?
I saw this post.....http://stackoverflow.com/questions/15521646/stored-procedure-using-sp-send-dbmail-sending-duplicate-emails-to-all-recipients
"The solution has turned out to be reducing the number of Account Retry Account on the server to 0 (within the Database Mail Configuration Wizard)."
Any idea, where to set this...I checked the Database Mail Configuration Wizard and I do not see an opption for Account Retry Account on the server to 0.
plz help
Regards,
SQLisAwe5oMe.

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Lowell SSC Guru Points: 323504 More actions · Answer 1

i've seen the same on my side, with the default of one retry; an email with to: 'goodemail@somedomain.com;bademaul@somedomain.com' results in goodemail getting two emails.

first thing to do is review who gets the mail, because someone is getting bounced(maybe a relay error?)

Lowell

--help us help you! If you post a question, make sure you include a CREATE TABLE... statement and INSERT INTO... statement into that table to give the volunteers here representative data. with your description of the problem, we can provide a tested, verifiable solution to your question! asking the question the right way gets you a tested answer the fastest way possible!

SQLisAwe5oMe SSChampion Points: 14047 More actions · Answer 2

Thanks Lowell, I actually just found it now.

I'm not sure if this is the actual fix.

Anyway, I'll monitor and update.

Thanks again.

Regards,
SQLisAwe5oMe.

SQLisAwe5oMe SSChampion Points: 14047 More actions · Answer 3

Users still getting duplicate emails.....not for every alert, but every now and then.

Regards,
SQLisAwe5oMe.

djj SSCoach Points: 18831 More actions · Answer 4

My first thought was the trigger may be written as if only one record is being handled. Could that be the case as triggers handle many records at once.

SQLisAwe5oMe SSChampion Points: 14047 More actions · Answer 5

Hi djj,

I am attaching the create script for the trigger.

Also, I found this old post....but no resolution it seems.

http://www.sqlservercentral.com/Forums/Topic269796-146-1.aspx

Anyone has any clue where to look at.

Regards,
SQLisAwe5oMe.