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Microsoft Documentation

  • March 19, 2009 at 7:16 am

    #207156

    Something seems to have gone wrong with my Microsoft Documentation.

    When I load Visual Studio Documentation, SQL Books Online etc, I have access to the index and can search but cannot see the detail pages.

    Has anyone come across this before?

    Does anyone know how to resolve this without reinstalling the documentation?

    Thanks.

  • March 19, 2009 at 7:18 am

    #962652

    Wow. That's a new one.

    You say it was working before?

    Has anything changed since then? Any programs removed from your box? Anything added (service packs,etc.)?

    Check Windows Explorer and see if you can find the path still.

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • March 19, 2009 at 7:22 am

    #962661

    First thing I'd check is your settings. See if local help is disabled. Sounds like it might be.

    Otherwise, I'd reinstall.

    - Gus "GSquared", RSVP, OODA, MAP, NMVP, FAQ, SAT, SQL, DNA, RNA, UOI, IOU, AM, PM, AD, BC, BCE, USA, UN, CF, ROFL, LOL, ETC
    Property of The Thread

    "Nobody knows the age of the human race, but everyone agrees it's old enough to know better." - Anon

  • March 19, 2009 at 7:24 am

    #962666

    Ah. I forgot local help could be disabled.

    But shouldn't he still be getting something from the online stuff, assuming he has a network connection?

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • March 19, 2009 at 7:36 am

    #962682

    Thanks for the replies.

    Please could you explain how to enable local help?

    My development machine does not have internet access. I have not changed anything on it recently although I am never quite sure what policies our infrastrucre group are applying - they claim to have done nothing.

  • March 19, 2009 at 9:10 am

    #962788

    Ken,

    How are you accessing BOL? Via the program files menu or via SSMS?

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • March 19, 2009 at 9:13 am

    #962799

    Wait, nevermind.

    Tools-> Options works for all.

    Then go to Help -> Online.

    At the top is the various types (online first or local first). On the left, underneath that, are check boxes. If "Local Help" is not checked, then check it.

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • March 19, 2009 at 9:24 am

    #962807

    Hi Brandie,

    Thanks for the info.

    Unfortunately Local Help was already checked. I tried removing and re-adding it to no avail.

    I will have to look into this in more detail tomorrow - fortunately I know most of the methods I am using today reasonably well.

  • March 19, 2009 at 10:03 am

    #962848

    The problem has been solved by re-booting the machine.

    I am feeling particularly dense today – more coffee required.

    Thanks for you help.

    Ken

  • March 19, 2009 at 10:24 am

    #962880

    Sounds like you had a cache problem. Happens sometimes.

    No worries. Glad we could try to help, anyway. @=)

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • March 19, 2009 at 11:49 am

    #962965

    Thanks for the update. I was stumped on this, wondering what could be wrong. If it happens again, please post a note.

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