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SP4 Install hangs


SP4 Install hangs

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kwitzell
kwitzell
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Has anyone encountered this: I attempted to install SQL Server 2000 SP4 on a Windows 2003 standard edtion server. The installation proceeds normally until it reaches the point where it says "Setup is initializing the server for the upgrade process". This is as far as the install gets, it just hangs at this point. I waited at least 15 minutes and nothing happened. So we stopped the install, restarted the server and again attempted the install, with the same result. I ran a query on serverproperty, product level and it shows SP4! (I know it was SP3a before we started) So I am not sure what is happening here. Any suggestions will be greatly appreciated.

Ken





Yelena Varshal
Yelena Varshal
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I had these cases several times when installing SPs on somebody else's servers. This somebody has a preference to have different permissions to admins account to different drives. For example, SQL Server startup account has rights to the Data drive. The account that is installing an SP does have rights to the system drive (can start the installation, was authenticated OK at the beginning of the installation) but does not have rights to the drive or folder with database files. Now this person makes sure the accounts that we are going to use have full rights and permissions on all drives and folders.


Regards,
Yelena Varshal

kwitzell
kwitzell
Mr or Mrs. 500
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Yelena,

So you think we may have a permissions issue? I don't believe we have our security set this way but I will check 'casue you never know! Thanks!

Ken





David A. Long
David A. Long
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I had this problem on a server with a FireWire interface, seems that when Windows Server 2003 was installed a "network adapter" was installed in addition to the "standard" NIC card adapter, it is called 1396 Net Adapter. When I disabled this device in Device Manager, SP4 installed with any issues.

I am not saying that this is your problem, but it is something to check for.

Andy





kwitzell
kwitzell
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Thanks Andy, I will check that.

Ken





Yelena Varshal
Yelena Varshal
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Ken,

did you figure it out?




Regards,
Yelena Varshal

kwitzell
kwitzell
Mr or Mrs. 500
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Yelena,

Not yet I got sidetracked and have not been able to get back to it, should be able to next day or two. Thanks for checking will let you know.

Ken





kwitzell
kwitzell
Mr or Mrs. 500
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Yelena,

Could not find the problem, so I deinstalled SQL Server and reinstalled which of course allowed me to install SP4 without error. We do have another server that is a twin to our problem server which we will need to install SP4, I will let you know how that comes out. Thanks again for your help!

Ken





hamed1337
hamed1337
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A little bit late, but i would really like some help. How do i fix this problem?
I would like it if you give me easy guide (fixing this problem), or just do it for me on TeamViewer.
My skype is: hamedhaghjo
Please add and help me as soon as possible.
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