Click here to monitor SSC
SQLServerCentral is supported by Redgate
 
Log in  ::  Register  ::  Not logged in
 
 
 


The Watson Service


The Watson Service

Author
Message
Steve Jones
Steve Jones
SSC-Forever
SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)

Group: Administrators
Points: 40641 Visits: 18851
Comments posted to this topic are about the item The Watson Service

Follow me on Twitter: @way0utwest
Forum Etiquette: How to post data/code on a forum to get the best help
My Blog: www.voiceofthedba.com
herbaltea001-winter
herbaltea001-winter
SSC Rookie
SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)SSC Rookie (39 reputation)

Group: General Forum Members
Points: 39 Visits: 69
All of our Watsons are busy right now. Please hold...
lshanahan
lshanahan
Old Hand
Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)Old Hand (340 reputation)

Group: General Forum Members
Points: 340 Visits: 436
Considering the ludicrous wagers Watson made on Jeopardy for the Daily Doubles (and the fact that it considered Toronto a US city), I'm not too worried. Basically Watson won on a brute-force approach with reaction times humans can't match.

Unless it's been added since, Watson received the clues as text, not by actually listening to them audibly, so I'm also curious about how dealing with actual spoken words (especially from non-native English speakers) or badly formed sentences typed on a keyboard would affect its abilities.

Still and all, there are quite a few uses for this thing. It would certainly move search engines way beyond just matching words or phrases and is already making an impact in the health care field.

____________
Just my $0.02 from over here in the cheap seats of the peanut gallery - please adjust for inflation and/or your local currency.
MiguelSQL
MiguelSQL
SSC-Enthusiastic
SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)SSC-Enthusiastic (188 reputation)

Group: General Forum Members
Points: 188 Visits: 1099
I wonder how many will attempt a Turing test with your next representative. Considering my experiences with some customer service, it wouldn't be a bad idea
myother
myother
Forum Newbie
Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)Forum Newbie (1 reputation)

Group: General Forum Members
Points: 1 Visits: 41
Hooray! With machines doing all the work us humans will have more leisure time. I think I'll spend mine in the unemployment line.
Gary Varga
Gary Varga
SSChampion
SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)

Group: General Forum Members
Points: 10165 Visits: 6345
I can't speak for the rest of the world, and can barely do it for the UK, but here a lot of our call centres and sales cold calling centres are based abroad. Many in developing countries. Sometimes this causes difficulties for the customers but for a moment I would like to put that to one side and think about how those foreign countries will be effected when those call centres are closed and replace, not by ones in the original country, but by an army of Watsons.

Gaz

-- Stop your grinnin' and drop your linen...they're everywhere!!!
Robert.Sterbal
Robert.Sterbal
SSC Veteran
SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)SSC Veteran (235 reputation)

Group: General Forum Members
Points: 235 Visits: 2000
It will be fun to see if it is an effective way to chat with customer service.
Eric M Russell
Eric M Russell
SSCertifiable
SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)SSCertifiable (6.1K reputation)

Group: General Forum Members
Points: 6114 Visits: 10009
How long before Microsoft has a similar service that might troubleshoot issues with products, perhaps even working with developers to find bugs and workarounds. I'd imagine that this service would be a much better way to actually triage and route issues to Microsoft developers than the Connect system.

Wait a minute, we've had the "Dr. Watson" application debugger service in Windows for years. :-)

http://www.microsoft.com/about/technicalrecognition/watson-technologies-team.aspx
http://support.microsoft.com/kb/308538


"The universe is complicated and for the most part beyond your control, but your life is only as complicated as you choose it to be."
Gary Varga
Gary Varga
SSChampion
SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)SSChampion (10K reputation)

Group: General Forum Members
Points: 10165 Visits: 6345
Eric M Russell (6/11/2013)
How long before Microsoft has a similar service that might troubleshoot issues with products, perhaps even working with developers to find bugs and workarounds. I'd imagine that this service would be a much better way to actually triage and route issues to Microsoft developers than the Connect system.

Wait a minute, we've had the "Dr. Watson" application debugger service in Windows for years. :-)

http://www.microsoft.com/about/technicalrecognition/watson-technologies-team.aspx
http://support.microsoft.com/kb/308538

Sick

Gaz

-- Stop your grinnin' and drop your linen...they're everywhere!!!
Steve Jones
Steve Jones
SSC-Forever
SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)SSC-Forever (40K reputation)

Group: Administrators
Points: 40641 Visits: 18851
MiguelSQL (6/11/2013)
I wonder how many will attempt a Turing test with your next representative. Considering my experiences with some customer service, it wouldn't be a bad idea


I agree. I'd like to try this and see. At a minimum, I'd suspect Watson would respond quicker than someone multi-tasking on chats, which is what I seem to get.

Follow me on Twitter: @way0utwest
Forum Etiquette: How to post data/code on a forum to get the best help
My Blog: www.voiceofthedba.com
Go


Permissions

You can't post new topics.
You can't post topic replies.
You can't post new polls.
You can't post replies to polls.
You can't edit your own topics.
You can't delete your own topics.
You can't edit other topics.
You can't delete other topics.
You can't edit your own posts.
You can't edit other posts.
You can't delete your own posts.
You can't delete other posts.
You can't post events.
You can't edit your own events.
You can't edit other events.
You can't delete your own events.
You can't delete other events.
You can't send private messages.
You can't send emails.
You can read topics.
You can't vote in polls.
You can't upload attachments.
You can download attachments.
You can't post HTML code.
You can't edit HTML code.
You can't post IFCode.
You can't post JavaScript.
You can post emoticons.
You can't post or upload images.

Select a forum

































































































































































SQLServerCentral


Search