good morning.... assumptions... well, I still find the biggest has to be that the users in work (and out, including neighbours, friends etc) seem to think that all we want to do as IT professionals is talk about computers and tell them how to fix them, and spend many an evening working for free for them.... don't get me wrong, I like giving advice where it's followed and proves successful, but the midnight phone calls complaining about not understanding the advice drive me mad!!! lol