Your "Cinderella Data Users" sub heading made me laugh.. I work for a huge organization and work in such a department and only hope someone higher up the food chain here reads your article and takes note.

M$ Office/SQL Express are the only tools available to me, I have projects with deadlines that need meeting just like the heavy hitting DBAs in the organization - I'm sure that this will lead to problems for them should I ever leave but seriously, the support isn't there for me now so I must do what I must.

Excellent article, Thanks!