you don't get my point previously it was working fine

let me tell you step by step

for testing purpose i am executing like below

EXEC msdb..sp_send_dbmail

@profile_name = 'profilename'

,@recipients = 'test@vcmpartners.com'

,@subject = 'test mail'

,@body_format = 'HTML'

,@body = 'test mail'

,@from_address = 'prod@vcmpartners.com'

it's show me error

Msg 14641, Level 16, State 1, Procedure sp_send_dbmail, Line 81

Mail not queued. Database Mail is stopped. Use sysmail_start_sp to start Database Mail.

as per error suggest

EXEC msdb.dbo.sysmail_start_sp; ----- to start database mail

also check status through

EXEC msdb.dbo.sysmail_help_status_sp;

it's shows me started

after that if i try to send it's show me

mail queued

but i don't get any mail

again if i start to send test mail it's shows me same error and what's it's relation to sql agent mail enable or disable