Thanks 🙂 I was confused by that comment as well. My response to them about yeah maybe it's less complex than say an Oracle or DB2 was more about the installation and management options/methods. It is still a very complex DBMS with tons happening under the hood, lots of moving pieces and parts and if you treat it like it's just a simple thing then you end up seeing the kind of troubleshooting I concluded with.

Also to your point about everyone following this if they have survived awhile. I think you summed it up best when you said "Then again..." 😉 I work with a lot of folks at the same skillset or much higher who could stand to use a better troubleshooting method. They try the chicken with the head cut off approach far too often 🙂