Excellent feedback. Thank you for that. From everything we were told by the vendors, we should have been dancing through the streets like we were in "On the Town." Instead it all had a serious "Reservoir Dogs" feeling to it.

We probably will be expanding more & more into virtual servers for things other than SQL Server. Instances act so much like a virtual machine and are so much easier to maintain, that's probably how we'll manage things there. For now at least. Who knows what technology changes may come down the pike.