I agree. I would also say that all the "new" or "innovative" IT projects have gone to external companies (with varying degrees of failure). When you are employed by the civil service or local governnment, you can only sit and watch as highly-paid consultants get to come in and implement a project; and then leave you in the lurch to support it.

Deeply unrewarding. I just wish some of the money spent on IT projects was instead directed towards employees doing the development, not commercial companies.