I generally don't address and place in draft for some time an email especially if it is something I am passionate about so I have time to reread it. Occasionally I will pass to a teammember I trust to be honest before I send something scathing. However on a few occasions I have shot off in a hurry becuase the issue had to be addressed right then (and I have some lumps to prove I was right btw). It all depends on the situation and importance of the issue, the one you listed looks bad gramatically. However, I think that was a translation issue from the original french. But still the tone is obvious and for him all I have to say is

"Would you like a little chesse with your whine , sir"

I like Linux, Windows, Mac and even play with OS/2 some still. Nigeria is honoring their commitment but as customers they don't owe anyone an explination. Did MS use bribery or some other underhanded tacktic or is this the resounding "WAAAHHH I cry foul" mentality we see every day when someone doesn't get their way????????